We have gathered an extensive list of some of the most popular questions asked by our existing member base. Please select from the list provided below. If you cannot find an answer to your question, please contact us.
Assured Travel is a full service travel agency and will plan your trip with your requests. We specialize in accommodations, airfare, car rental and cruises. Simply select a destination and provide us with two sets of dates and we'll do the rest.
All travel in Holiday Passports Gold is based on space availability, and some destinations fill up faster than others. As a preferred client, Assured Travel will always try to accommodate your first date choice.
Each offer will allow 2 adults, over the age of 25 pre-paid accommodations in one room. If you desire to bring additional guests please inform your reservationist. Additional guests can be added to your reservation at a discounted price; however it will also be based on space availability.
Most hotels allow children under the age of 12 to stay complimentary. However, each hotel and destination differs, so please contact your reservationist for details.
Through our extensive resources in the travel industry, Assured Travel has negotiated contracts with hotels in the United States, Mexico and the Caribbean. Our promise to these hotels is to introduce credit worthy adults to new destinations and hotels with hopes that you, the traveler will return to them in the future.
Discounted rates vary, depending upon category, ship, itinerary, and season you select. Assured Travel will always do our best to provide you with the most cost effective itinerary. An agent will work with you to secure the best discount possible.
All accommodations will be confirmed into a standard hotel such as: Holiday Inn, Clarion Suites, Days Inn, Ramada, etc. Some destinations offer resort upgrades for a minimal or no monetary fee.
To receive the tremendous rates, the hotels and resorts require that only mature adults occupy these rooms. As a result of our agreements we are able to offer these rooms to you at no cost other than the government imposed taxes.
Each destination and hotel differs. However, as a Holiday Passports Gold owner you can always expect to receive discounted rates from all destinations contained in Holiday Passports Gold.
We prefer that before speaking with an agent at Assured Travel that you send in your destination request online. This will allow the agent to know who they are speaking with and the destination that is requested.
Absolutely! Holiday Passports Gold is fully transferable and can be gifted to anyone. Be sure to review the Details of Participation for specifics on the back of each Travel Card. You can go online and assign a Passport Check to a family member or friend, or simply fill out a Passport Check with their name and information and note that this is a "gift".
Yes, the Assured Travel agent assigned to your particular request will contact you within 7 days of receipt of your request. We will confirm all information on your request and offer assistance with airfare quotes, rental cars, etc. Once we receive confirmation from the hotel, you will be contacted again to finalize everything. A written confirmation will also be mailed to your home.
Your tax deposit will be applied to the government imposed taxes for your stay as noted in the Details of Participation. If the tax deposit exceeds $12.50 per night you will be billed the surplus. If the tax deposit is less than $12.50 per night, you will be credited the difference on your next vacation. If for any reason, something comes up and you wish to cancel your request, your tax deposit is refundable, prior to confirmation.
Please refer to each Travel Card. The value range, which is determined by destination and season selected is noted on each travel offer.
Each Travel offer will be extended once it has expired, subject to destination changes. If a destination becomes unavailable, Assured Travel will offer a substitute destination of greater or equal value.
Each Passport must be submitted 45-60 days in advance of your departure date. Please refer to the Details of Participation for each Travel offer for the specifics. If you plan to travel during peak season or near a holiday, please make your reservation as early as possible, since each travel offer is based on space availability.
The advance notice is required since all of our travel is based on space availability. In addition, the hotels, resorts and cruise lines require the advance notice. We want to make sure each guest gets the opportunity to travel on the dates that is most convenient for you.
Yes! However, each destination requested is based on space availability. We will always do our best to accommodate your request and confirm you for the dates and destinations desired.
The hotels we use are all standard and deluxe accommodations. In some destinations, upgrades are available. Please ask your reservations agent for more details.
No. You can arrange your own transportation, if you desire. However, Assured Travel is a full-service travel agency and will gladly provide you with a quote for airfare or a rental car. Please do not book your transportation until you have received a confirmation in writing from Assured Travel for the trip you have requested.
Monday through Thursday are traditionally the lowest travel days in most destinations.
YES! Please ask your agent for information regarding travel insurance. You agent can send you a brochure or direct you to the proper website for more information. In today's world, anything can happen, which is why we highly recommend travel insurance.
Unfortunately, pets are not allowed in any of the hotels and resorts. As much as we would like to allow you to bring the "whole family", pets cannot be accommodated.